Shipping conditions

Shipping conditions

1. Shipping methods and delivery areas
We ship our products within the EU.

2. Shipping costs
Shipping is free for all orders.

3. Delivery times
The delivery time is usually:

• Standard shipping: 12-14 business days
  

In the event of delays due to force majeure or other unforeseeable events, we will inform you as soon as possible.

4. Shipment tracking
Once your package has been shipped, you will receive a shipping confirmation with a tracking number.

5. International shipments
For deliveries outside the EU, additional customs duties, taxes, or fees may apply. These costs are to be borne by the buyer.

6. Returns and complaints
If an item arrives damaged or does not meet your expectations, you can return it within 14 days of receipt. Please contact our customer service at yamelglob@gmail.com to initiate a return.

7. Contact
If you have any questions about shipping, you can reach us at:
kontakt@happyfurrybuddy.com